August 19, 2015
When it comes to communication in the business world, there has been a lot of changes in a relatively short period of time. This is especially the case between companies and their customers. Without a doubt, it is crucial for companies to keep up with communication technology in an effort to provide better customer service while overcoming barriers.
The infographic below brilliantly demonstrates how understanding the evolution of business communication can help businesses identify the best resources and channels to communicate with their customers, which will play a big role in ensuring customer satisfaction.
Netop.com live chat software provided the content for this graphic.